Tele Debt Collector

2 days ago

Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

**Salary**:Basic $3,000 - $3,500 + meal allowance
**Time**:5 days work week, 1 off day on weekday & another off day on Sunday (10am - 7pm)
**Location**:Kaki Bukit

**Responsibilities**:

- To make phone calls, send reminders and to communicate with customers for all repayment matters.
- To send out over due notices for customers who may have missed repayments.
- To be able to listen and understand customers’ situation well in order to suggest a solution or a suitable
payment plan.
- To identify, recover and keep track of assigned accounts for outstanding debts.
- To investigate and resolve any discrepancies for the customers.
- To build good and lasting relationships with customers to avoid future issues.
- To follow-up closely with customers for payment. To provide clear and coherent explanation of loan contract terms, products and details to customers.

**Requirements**:

- Must possess minimum N level.
- PC literate.
- At least 2 years of working in bank telesales or customer service industry.
- Friendly, open minded and positive attitude.
- Excellent communication and people skills.
- A self-motivated individual. Diligent and meticulous individual.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Lon Kei Hin | EA Personnel No.: R23116368

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