Service Desk Support Specialist

1 week ago

Singapore beBeeSupport Full time $60,000 - $80,000

**Job Description**

We are seeking a skilled Service Desk Specialist to join our team. The successful candidate will provide high-quality support to our employees, troubleshooting and resolving complex technical issues.

The ideal candidate will have excellent customer service skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of IT infrastructure and operations.

**Required Skills and Qualifications**

  • 2+ years of experience in IT and infrastructure operations
  • A+ certification
  • Expertise in problem management, incident management, configuration management, and the ITIL framework
  • Demonstrated success in decision-making and troubleshooting
  • Excellent written and verbal communication skills

**Benefits**

  • 100% paid premiums for medical, dental, and vision insurance
  • Employer-paid therapy, coaching, and EAP services
  • Family support programs including fertility assistance and back-up care
  • Collaborative working environment with ongoing training and educational support

**Why Join Our Team?**

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

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