Media Platform Support Specialist

3 days ago


Singapore beBeeTechnical Full time $80,000 - $120,000

Job Opportunity

We are seeking a highly skilled Technical Support Specialist to provide comprehensive support for our media operations platform.

Main Responsibilities:

  • Deliver timely and accurate technical assistance via various communication channels.
  • Participate in an on-call rotation to address urgent issues promptly.
  • Develop, maintain, and update technical documentation to ensure seamless knowledge sharing.
  • Act as a liaison between customers and product development teams to facilitate improvements.
  • Support the launch of new products and features by providing critical technical expertise.
  • Demonstrate a strong commitment to customer satisfaction and deliver exceptional experiences.

Necessary Skills and Qualifications:

  • Minimum 3 years of experience in technical support roles.
  • In-depth understanding of HTML, CSS, and basic web development principles.
  • Familiarity with Chrome Developer Tools, command line interface, JavaScript, jQuery, or GitHub is advantageous.
  • Experience with web analytics tools is preferred.
  • Possess excellent communication skills, ability to multitask, and work independently with minimal supervision.


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