Senior Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced professional to join our Compliance team as a Senior Operations Manager. In this role, you will be responsible for ensuring the effective management of our transaction monitoring surveillance capabilities, identifying areas for improvement, and implementing changes to enhance operational productivity and effectiveness.
Key Responsibilities- Lead the review of transaction monitoring alerts to ensure timely and appropriate closure in accordance with procedure.
- Analyze and draw insights from trend analysis, risk analytics, and TM metrics to inform process enhancements and control improvements.
- Assess and improve the effectiveness of our transaction monitoring surveillance capabilities, leveraging smart technologies and tools.
- Collaborate with stakeholders to implement required enhancements and ensure successful project deliverables.
- Prepare and present reports highlighting findings and recommendations.
- Share insights with colleagues and conduct training on process updates and changes.
- Degree or professional qualification in business or banking/financial services related areas.
- At least 5-7 years' experience in TM/Customer Risk intelligence/investigations related work.
- Excellent analytical and problem-solving skills.
- Project management experience is desired.
- Good knowledge of banking and financial services laws and regulations, compliance best practices, and understanding of financial products and systems.
- Strong interpersonal, communication, and presentation skills.
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. Our history spans over 80 years, and we have been guided by our values of Honorable, Enterprising, United, and Committed. We strive to do what is right, build for the future, work as one team, and pursue long-term success.
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