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Guest Services Associate

3 weeks ago


Singapore beBeeHospitality Full time $2,500 - $4,000
Room Attendant Job Description

To ensure a clean and welcoming environment, Room Attendants are responsible for maintaining the tidiness of guest rooms and public areas. This role involves providing exceptional hospitality services to our valued guests.


Key Responsibilities:
  • Cleanliness and Tidiness: Ensure that guest rooms and public areas are maintained to a high standard of cleanliness and tidiness.
  • Key Management: Collect and manage keys for assigned areas to ensure seamless room access for our guests.
  • Supply Replenishment: Maintain stocked trolleys with linens and supplies for room cleaning to ensure efficiency and effectiveness.
  • Guest Room Preparation: Clean and prepare guest rooms according to housekeeping requirements to provide a comfortable stay for our guests.
  • Replenish Supplies: Replenish room supplies and toiletries to maintain a high level of guest satisfaction.
  • Maid Pantry Maintenance: Clean and maintain the maid pantry and service area daily to ensure a smooth operational workflow.
  • Corridor Cleaning: Remove dirty service trays & trolleys, cutleries, and crockeries from guest corridors to maintain a tidy environment.
  • Room Status Verification: Verify room status matches the Room Attendant daily report to ensure accurate records.
  • Daily Cleaning Quota: Clean an average of 15 rooms daily to meet our high standards of cleanliness and efficiency.
  • Maintenance Reporting: Report maintenance defects to the housekeeping office to ensure prompt attention to any issues.
  • Lost and Found: Report lost and found items to the relevant department to maintain transparency and accountability.