
Guest Services Associate
2 weeks ago
Job Title: Guest Services Associate
About the RoleWe are seeking a highly skilled and detail-oriented Guest Services Associate to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service delivery in our guest rooms and public areas.
Your primary duties will include cleaning and maintaining guest rooms, bathrooms, furnishings, flooring, and public areas according to hotel standards and safety guidelines. You will also ensure that all housekeeping areas are properly stocked, tidy, and maintained at all times.
Key Responsibilities- Clean and maintain guest rooms, bathrooms, furnishings, flooring, and public areas to meet hotel standards.
- Inspect assigned rooms and areas regularly to ensure cleanliness, orderliness, and adherence to quality standards.
- Take ownership of designated work zones, ensuring high standards of cleanliness and service are upheld.
- Perform daily room cleaning assignments and handle additional housekeeping duties as needed.
- Minimum O-Level or equivalent qualification.
- At least 1–2 years of housekeeping experience in a hotel setting; supervisory experience is an advantage.
- Proactive, detail-oriented, and physically able to perform manual tasks and handle heavy loads.
- Able to work under pressure, on rotating shifts, and during weekends/public holidays.
- Basic English communication skills to interact effectively with guests and colleagues.
- Competitive salary.
- Meal allowance.
- Paid overtime.
- Variable bonus/incentives.
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