Executive, Distribution Operations Specialist

4 days ago


Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

About the Role

We are seeking a highly skilled and experienced professional to join our Distribution Services team as an Executive, Distribution Operations. As a key member of our team, you will be responsible for providing operational support in the areas of Offboarding and Distributors Records Management.

Key Responsibilities

  • Provide operational support in the areas of Offboarding and Distributors Records Management.
  • Become the subject matter expert to handle enquiries on Agency Rules on Offboarding, orphan policy assignment, debt recovery, and Rep's Records.
  • Prepare and review appeals within stated limits.
  • Work with IT & various stakeholders to ensure that related system enhancements are completed.
  • Regularly review efficiency and effectiveness of operations processes and policies.
  • Regularly review and implement guideline of business rules on distribution operations.
  • Improve and enhance on communication to Financial Representatives related to operation processes.
  • Conduct quality checks to comply with regulatory and audit sampling checks.
  • Prepare/review summary reports/presentation materials for management reporting.
  • Support in operations projects and/or future way of working tasks as and when assigned.

What We Are Looking For

  • Diploma or Degree
  • Minimum 2-5 years' experience in life insurance industry
  • Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
  • Good business analysis skills
  • Good interpersonal and communication skills
  • Take initiative to improve current state of things and adaptable to embrace new changes
  • Meticulous, diligent, and able to handle huge database records

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer



  • Singapur, Singapore Manulife Full time

    Job Title: Executive, Distribution Operations SpecialistAbout the Role:We are seeking an experienced Executive, Distribution Operations Specialist to join our Distribution Services team. As a key member of our operations team, you will be responsible for providing operational support in the areas of Offboarding and Distributors Records...


  • Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Distribution Services team as an Executive, Distribution Operations Specialist. As a key member of our team, you will be responsible for providing operational support in the areas of Offboarding and Distributors Records Management.Key ResponsibilitiesProvide operational...


  • Singapur, Singapore Prudential plc Full time

    At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We provide a platform for our people to excel and make an impact, supporting their career ambitions and growth.Job Profile Summary:We...


  • Singapur, Singapore Prudential plc Full time

    At Prudential plc, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured for our people, customers, and partners. We provide a platform for our people to excel and make an impact on the business, supporting their career...


  • Singapur, Singapore Prudential plc Full time

    At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured for our people, customers, and partners. We provide a platform for our people to excel and make an impact to the business, and we support their...


  • Singapur, Singapore Manulife Full time

    Job OpportunityThe customer is at the forefront of everything we do, and millions of end-users rely on our products daily. We believe in empowering our staff with the resources to solve critical problems for the future of our business, which is why we need you.As a key member of the Distribution Services Department, you will be part of the team responsible...


  • Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

    Description The opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you. Reporting to Distribution Operations Team Lead, you will be part...


  • Singapur, Singapore Manulife Full time

    Job Description The opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you. Reporting to Distribution Operations Team Lead, you will be...


  • Singapur, Singapore Cisco Full time

    Job Title: NX Architecture BDM for APJC DistributionThe APJC Network Xperience Business Development Manager for APJC Distribution is a key role in a soon-to-be-integrated Enterprise Networking and Meraki organization. This role drives the execution of distribution sales investment and programs of the NX portfolio, ensuring highly efficient channel operations...


  • Singapur, Singapore Société Générale Assurances Full time

    Job Title: Cross Asset Distribution Sales SpecialistJoin Société Générale Assurances as a Cross Asset Distribution Sales Specialist in Singapore.About the RoleWe are seeking a highly motivated and experienced sales professional to join our Global Markets Sales team in Singapore. As a Cross Asset Distribution Sales Specialist, you will be responsible for...


  • Singapur, Singapore Cisco Full time

    APJC Network Xperience Business Development Manager The  APJC Network Xperience Business Development Manager for APJC Distribution  is a key role in a soon to be integrated Enterprise Networking and Meraki organization to drive execution of the distribution sales investment and programs of the NX portfolio as well as ensure highly efficient channel...


  • Singapur, Singapore Cisco Full time

    APJC Network Xperience Business Development Manager (G12) Primary location Singapore; Secondary location Australia General Description The  APJC Network Xperience Business Development Manager for APJC Distribution  is a key role in a soon to be integrated Enterprise Networking and Meraki organization to drive execution of the distribution...


  • Singapur, Singapore ARGYLL SCOTT CONSULTING PTE. LTD. Full time

    Job OverviewWe are seeking an experienced SAP Sales Distribution Specialist to join our team at Argyll Scott Consulting PTE. LTD. The ideal candidate will have a strong background in the retail or FMCG industry, with extensive end-user experience and a proven track record in integrating SAP with non-SAP solutions.Key ResponsibilitiesDevelop and implement...


  • Singapur, Singapore ARGYLL SCOTT CONSULTING PTE. LTD. Full time

    Job OverviewWe are seeking an experienced SAP Sales Distribution Specialist to join our team at Argyll Scott Consulting PTE. LTD. The ideal candidate will have a strong background in the retail or FMCG industry, with extensive end-user experience and a proven track record in integrating SAP with non-SAP solutions.Key ResponsibilitiesDevelop and implement...


  • Singapur, Singapore Page Executive Full time

    About the RoleWe are seeking a highly skilled and experienced Private Banking professional to join our team at Page Executive. As an Executive Vice President, Private Banking Specialist, you will play a key role in driving business growth and delivering exceptional client experiences.Key ResponsibilitiesBusiness Development: Collaborate with Financial...


  • Singapur, Singapore 3M Full time

    Join 3M's Distribution Operations TeamAt 3M, we're committed to innovation and making a real impact in people's lives. As a Distribution Operations Intern, you'll play a key role in helping us achieve this goal.ResponsibilitiesAssist in channel evaluation and competitive analysisContribute to operations projects, including logistics and supply chain...


  • Singapur, Singapore ARGYLL SCOTT CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Overview:We are seeking an experienced SAP Sales Distribution Specialist with a strong background in the retail or FMCG (Fast-Moving Consumer Goods) industry. The ideal candidate will have extensive end-user experience, along with a proven track record in integrating SAP with non-SAP solutions. This role requires a deep...


  • Singapur, Singapore PERSOL Singapore Full time

    Job DescriptionJob Title: Marketing Operations SpecialistJob Summary:We are seeking a highly motivated and organized Marketing Operations Specialist to join our team at PERSOL Singapore. The successful candidate will be responsible for supporting the marketing team in various aspects of marketing operations, including social media management, content...


  • Singapur, Singapore Société Générale Assurances Full time

    Job SummarySociété Générale Assurances is seeking a highly skilled Cross Asset Distribution Sales Specialist to join our team in Singapore. As a key member of our Global Markets Distribution team, you will be responsible for developing and managing the Cross Asset products distribution in Singapore and the SEA region.Main ResponsibilitiesWork closely...