Executive, Distribution Operations, Distribution Services

7 months ago

Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

Description

The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.


Responsibilities

Providing operational support in the areas of Offboarding and Distributors Records Management. Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, orphan policy assignment, debt recovery, and Rep’s Records. Prepare and review appeals within stated limits. Work with IT & various stakeholders to ensure that related system enhancements are completed. Regularly review efficiency and effectiveness of operations processes and policies. Regularly review and implement guideline of business rules on distribution operations. Improve and enhance on communication to Financial Representatives related to operation processes. Conduct quality checks to comply with regulatory and audit sampling checks. Prepare/review summary reports/ presentation materials for management reporting. Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

What motivates you?

You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for?

Diploma or Degree Minimum 2-5 years’ experience in life insurance industry Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred) Good business analysis skills Good interpersonal and communication skills Take initiative to improve current state of things and adaptable to embrace new changes Meticulous, diligent, and able to handle huge database records


What can we offer you?

A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.


Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together. Boundless opportunity
We create opportunities to learn and grow at every stage of your career. Continuous innovation
We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

  • Executive, Distribution Operations, Distribution Services

    7 months ago

    Singapur, Singapore Manulife Full time

    Job Description The opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you. Reporting to Distribution Operations Team Lead, you will be...

  • Agent - Distribution Services

    1 month ago

    Singapur, Singapore Expeditors Full time

    Job Description Distribution Services Agent is responsible for supporting Supervisor to drive the growth of each product and service within the district as well as driving collaboration with the network. Distribution services agent at entry and lead agent level positions help to maintaining consistency an on-going pipeline of customers. Tasks and...

  • Distribution Planner

    1 month ago

    Singapur, Singapore fccsingapore Full time

    On behalf of one of its clients in the luxury fashion industry, The French Chamber of Commerce in Singapore is recruiting a Distribution Planner.Our client is a renowned French luxury fashion house, with a presence spanning over 460 stores in 60 countries, solidifying its position as a leading name in the luxury industry.As a Distribution Planner, you will...

  • Distribution Planner

    1 month ago

    Singapur, Singapore fccsingapore Full time

    Job DescriptionOn behalf of one of its clients in the luxury fashion industry, The French Chamber of Commerce in Singapore is recruiting a Distribution Planner.Our client is a renowned French luxury fashion house, with a presence spanning over 460 stores in 60 countries, solidifying its position as a leading name in the luxury industry.As a Distribution...

  • Agent - Distribution Services

    1 month ago

    Singapur, Singapore Expeditors Full time

    Job DescriptionDistribution Services Agent is responsible for supporting Supervisor to drive the growth of each product and service within the district as well as driving collaboration with the network. Distribution services agent at entry and lead agent level positions help to maintaining consistency an on-going pipeline of customers.Tasks and Duties ...

  • Sales & Distribution

    7 months ago

    Singapur, Singapore Thakral One Full time

    Role Sales & Distribution Desirable Qualities Knowledge/Experience At least 20 years’ Experience in Financial Services Industry. Credit Cards and Unsecured Lending business in Banks and Fintech companies. Working experience at least in 3 of the key Asian markets. Skills Hands on ability to run multi-channel distribution, score card...

  • Finance Distribution Compensation Operations

    7 months ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • NX Architecture BDM for APJC Distribution.

    7 months ago

    Singapur, Singapore Cisco Full time

    APJC Network Xperience Business Development Manager (G12) Primary location Singapore; Secondary location Australia General Description The  APJC Network Xperience Business Development Manager for APJC Distribution  is a key role in a soon to be integrated Enterprise Networking and Meraki organization to drive execution of the distribution...

  • Retail Distribution Leader, Singapore

    6 months ago

    Singapur, Singapore Everest Intl Re, Ltd Singapore Full time

    Description : About Everrest Everest Asia continues its rapid expansion in terms of geographic and product scale and scope. We are excited to offer this opportunity for a Retail Distribution Leader, Singapore to drive our entry into the Singapore mid-market and SME segments. As we look to execute on an exciting growth trajectory in Asia with...

  • Assistant Distribution, Risk Control Manager

    7 months ago

    Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

    Description The Opportunity Reporting to the Distribution Risk L1B Head, this is an opportunity to be part of the dynamic and fast-paced Manulife Distribution Team supporting the Distribution Risk function which is responsible for Risk and Control. This role provides the chance to add value to the business by gatekeeping the Sales Quality, Internal...

  • Distribution Operations Specialist

    7 months ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Distribution Process and Performance Lead

    7 months ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Assistant Distribution, Risk Control Manager

    7 months ago

    Singapur, Singapore Manulife Full time

    Job Description The Opportunity Reporting to the Distribution Risk L1B Head, this is an opportunity to be part of the dynamic and fast-paced Manulife Distribution Team supporting the Distribution Risk function which is responsible for Risk and Control. This role provides the chance to add value to the business by gatekeeping the Sales Quality,...

  • HNW Distribution

    7 months ago

    Singapur, Singapore FWD Life Insurance Corporation Full time

    FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand...

  • Executive/Senior Engineer

    7 months ago

    Singapur, Singapore SP Group Full time

    SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to...

  • Executive/Senior Engineer

    7 months ago

    Singapur, Singapore SP Group Full time

    SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to...

  • Director, GHNW Distribution

    7 months ago

    Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

    Description The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Head of Recruitment & Digital Tools with the resources to solve critical problems for the future of our business, which is why we need you. Manulife Global HNW (GHNW) is one of the five strategic...

  • Distribution Support Executive

    7 months ago

    Singapur, Singapore FWD Life Insurance Corporation Full time

    FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand...

  • Engineer (Electrical Distribution Control Centre)

    6 months ago

    Singapur, Singapore SP Group Full time

    SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to...

  • Director, GHNW Distribution

    7 months ago

    Singapur, Singapore Manulife Full time

    Job Description The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Head of Recruitment & Digital Tools with the resources to solve critical problems for the future of our business, which is why we need you. Manulife Global HNW (GHNW) is one of the five...