Dynamic Member Engagement Professional

4 days ago

Singapore beBeeEngagement Full time $4,000 - $8,000
Member Engagement Specialist

We are seeking a dynamic professional to join our team as a Member Engagement Specialist.

Key Responsibilities:
  • Conceptualize and execute monthly events and programs for members.
  • Process new applications, handle renewal reminders, and manage general membership enquiries.
  • Verify details and payments, collaborate with the Finance department.
  • Prepare and deliver monthly membership reports.
  • Create and manage Electronic Direct Mailers (EDMs) to engage members and promote events.
  • Develop and expand member rewards by sourcing and uploading benefits to the Members Portal. Track redemption rates to measure engagement and success.
  • Collaborate with external partners on joint initiatives, including webinars, site visits, workshops, and roundtable discussions.
  • Work with internal teams to enhance the Members Portal, focusing on functionality, user experience, and interface improvements to increase member engagement.
  • Oversee the daily operations of the Members Portal, ensuring up-to-date content and a seamless user experience.
Requirements:
  • Degree holder in any discipline.
  • Pleasant personality, excellent communication skills, and result-driven.
  • Able to work under tight timelines and handle multiple projects concurrently.
  • Meticulous and able to manage administration of projects independently and with minimal supervision.
  • Prepared to travel at least once a month.
  • Able to formulate and conduct presentations in front of senior management.
  • International trade knowledge, financial skills, and accounting will be an added advantage.

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