Travel Industry Professional
2 months ago
About UOB Travel Planners
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values – Honorable, Enterprising, United and Committed.
About the Department
The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services.
Job Responsibilities
We are seeking a skilled professional to join our team as a Travel Consultant. Key responsibilities include:
- Providing administrative and operational support to ensure customers' needs are met, in line with service level agreements and Standard Operating Procedures.
- Assisting in processing of ticket issuance and other product related issuance, coordinating payment and confirmation between multiple parties/systems and providing administrative support.
- Providing liaison and coordination support between vendors, operators and other stakeholders. May manage online / wholesales / internal hotlines and support wholesale or online fulfillment.
Job Requirements
To be successful in this role, you will need:
- GCE 'O'/A' level
- IATA/UTFTAA is an advantage
- Minimum 5 years in corporate travel industry
- Good knowledge of ticketing & fare construction
- Pleasant and sales-oriented
- Able to withstand work pressure and handle difficult situation
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