Room Division Director

2 days ago


Singapore beBeeExecutive Full time $180,000 - $200,000
Hotel Operations Executive

The Hotel Operations Executive plays a crucial role in overseeing the Room Division to ensure quality, guest service standards, and departmental revenue and profit goals are met.

This individual must adhere to governmental regulations, brand standards, and local policies, as well as ensure a unique guest experience that brings the brand to life.

Responsibilities include overseeing financial returns, conducting training needs analysis, and maintaining staff records.

Key objectives include delivering exceptional guest experiences, fostering positive relationships with customers, and ensuring team members have current guest-focused standards and procedures.

Key Responsibilities:
  • Guest Experience: Build and maintain positive relationships with all customers and guests; take action to address their needs and exceed their expectations.
  • Financial Returns: Oversee the implementation of financial returns, conduct training needs analysis, and maintain up-to-date staff records.

Requirements for this position include direct day-to-day staffing, planning, and assigning work, establishing performance and development goals, and providing mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.

What We Are Looking For:
  • A highly motivated and organized individual with excellent leadership and communication skills.
  • Ability to build strong relationships with internal and external stakeholders.
  • Proven track record of success in hotel operations management.


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