E-Commerce Growth Strategist

2 days ago


Singapore DIXMONDSG Full time
Job Summary:

We are seeking an experienced E-Commerce Manager to drive sales growth and brand expansion through e-commerce platforms. The ideal candidate will oversee website operations, sales strategies, and marketing efforts to increase market share and customer satisfaction.

Key Responsibilities:
  • E-Commerce Platform Management: Develop and execute sales strategies to optimize product listings and revenue on Shopee, TikTok Shop, and Lazada. Analyze performance metrics, collaborate with platform representatives, and ensure adherence to guidelines.
  • Website Optimization: Oversee website maintenance, content updates, and functionality to ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  • Sales and Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue targets. Create campaigns that drive customer acquisition, engagement, conversion, and retention.
  • Social Media Management: Develop and execute social media content creation and calendar management.
  • Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels. Implement efficient workflows and processes to enhance operational efficiency.
  • Livestreaming Participation: Participate in livestreaming sessions for product promotion, customer engagement, and sales conversion. Prepare for sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  • Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty. Continuously improve customer support channels in partnership with the customer service team.
Qualifications:
  • Bachelor's degree in Business, Marketing, E-Commerce, or a related field.
  • At least 5 years of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

Estimated Salary: $90,000 - $120,000 per year. Location: [DIXMONDSG], depending on experience and qualifications.



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