E-commerce Growth Strategist
2 days ago
We are seeking an E-commerce Growth Strategist to join our team at HEBELOFT PTE. LTD.
The successful candidate will be responsible for driving e-commerce growth and delivering exceptional customer experiences on our online stores in Singapore.
Responsibilities- Develop and execute comprehensive e-commerce strategies to drive sales, traffic, and onsite engagement.
- Manage campaign data analysis and provide insights to inform optimisation strategies.
- Coordinate and oversee all marketing campaigns on e-commerce platforms, including planning and execution of related support.
- Identify and develop online marketing opportunities, track results, and measure KPIs.
- Plan social media content and online marketing calendars to engage customers and promote products.
- Pull and consolidate reports on online store performance, sharing key trends and insights with the team.
- Analyse ongoing campaigns to ensure optimisation, consolidating and sharing learnings with the team.
- Use data to propose new campaigns and targeting opportunities, driving business growth and revenue.
- Strong understanding of e-commerce platforms, including Qoo10, Lazada, Redmart, and others.
- Excellent analytical skills, with ability to collect, analyse, and interpret data to inform business decisions.
- Proven track record of driving e-commerce growth and delivering exceptional customer experiences.
- Strong communication and collaboration skills, with ability to work effectively with cross-functional teams.
- Able to identify new e-commerce trends and industry updates, bringing innovation forward in product development and process improvement.
- Ensure high levels of customer satisfaction through excellent service, managing customer feedback, enquiries, and complaints professionally.
- Estimated salary: SGD 60,000 - SGD 80,000 per annum.
- Ongoing professional development and training opportunities.
- Collaborative and dynamic work environment.
- Opportunities for career advancement and growth.
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