
Hotel Support Administrator
1 week ago
The hotels team requires an administrative assistant to provide support in various tasks. The ideal candidate will have a strong ability to learn quickly, be detail-oriented, and work independently with minimal supervision.
About UsWe are a leading global travel service provider that offers a range of services including booking flights, hotels, and package tours. Our company has a strong presence in Asia, Europe, the Americas, and Oceania, with over 30,000 employees across 30 countries.
We strive to expand our global markets and aim to be the world's leading and most trusted family of online travel brands. Our rapid business growth offers abundant career opportunities at various levels and in multiple functions.
Job Responsibilities- Provide administrative support to the hotels team
- Maintain hotel relationships and coordinate with other departments for assigned projects
- Train new hotel partners on using the extranet, including managing rates and availability on the site
- Assist with hotel activation processes
- Work closely with Market Managers to manage supplier accounts
- Resolve issues related to accounting, allotments, notifications, cancellations, and other operational matters
- Conduct market and competitor research
- Evaluate performance/production and recommend appropriate follow-up actions
- Prepare business review reports as required
- Minimum 1 year of working experience in e-commerce operations, marketing support, hotel reservations/coordination, or revenue/yield management (experience in OTA is a plus)
- Detail-oriented, with strong ability to learn quickly
- Able to work independently with minimal supervision
- Dynamic, positive, and a strong team player
- Proficient in computer applications and systems
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At our company, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
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