Hotel Team Administrator

5 days ago

Singapore beBeeAdministrative Full time $60,000 - $80,000
Administrative Coordinator Role

We are seeking a detail-oriented and organized individual to provide administrative support to our hotels team. The successful candidate will be responsible for maintaining hotel relationships, coordinating with other departments, and training new hotel partners on using our extranet.

This role requires strong communication skills, both written and verbal, as well as the ability to work independently with minimal supervision. The ideal candidate will have a minimum of 1 year of working experience in e-commerce operations, marketing support, or revenue/yield management.

About Us

We are a leading global travel service provider comprising multiple brands. Our mission is to deliver exceptional travel products and services to customers worldwide.

We offer a dynamic and inclusive work environment that supports team members in their personal and professional growth. Our company culture emphasizes teamwork, innovation, and customer satisfaction.

Responsibilities
  • Provide administrative support to the hotels team
  • Maintain hotel relationships and coordinate with other departments
  • Train new hotel partners on using the extranet
  • Assist with hotel activation processes
  • Work closely with Market Managers to manage supplier accounts
  • Resolve issues related to accounting, allotments, notifications, cancellations, and other operational matters
  • Conduct market and competitor research
  • Evaluate performance/production and recommend appropriate follow-up actions
  • Prepare business review reports as required
  • Coordinate merchandising activities with hotel partners, including special deals and promotions
  • Ensure timely and accurate delivery of content and photos for both new and existing hotels
Requirements
  • Minimum 1 year of working experience in e-commerce operations, marketing support, hotel reservations/coordination, or revenue/yield management
  • Detail-oriented and organized individual
  • Strong communication skills, both written and verbal
  • Able to work independently with minimal supervision
  • Dynamic and positive attitude

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