Luxury Hotel Front Office and Housekeeping Operations Manager
1 day ago
This is a senior management position in the Front Office and Housekeeping Division of SG Hotels Pte. Ltd.
Key Responsibilities:- Oversee the day-to-day operations of the Front Office and Housekeeping departments to ensure excellent guest service, quality standards, and revenue goals are met.
- Supervise a large team of Front Office and Housekeeping staff, providing coaching, mentoring, and performance feedback to enhance their skills and productivity.
- Maintain high levels of employee morale and engagement through effective communication, recognition, and reward programs.
- Ensure compliance with hotel policies, brand standards, and governmental regulations.
This role has overall responsibility for maintaining presentation standards, ensuring facilities and equipment are clean, well-maintained, and in good repair.
Requirements:To succeed in this role, you will need:
- Proven experience in a similar management position in a luxury hotel or resort.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze financial data and make informed decisions to drive revenue growth and cost control.
- Strong knowledge of Front Office and Housekeeping operations, including revenue management, customer service, and conflict resolution.
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Compensation:The estimated salary range for this position is $120,000 - $180,000 per annum, depending on experience.
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