Luxury Hotel Front Office and Housekeeping Operations Manager

1 day ago


Singapore SG HOTELS PTE. LTD. Full time
Job Description

This is a senior management position in the Front Office and Housekeeping Division of SG Hotels Pte. Ltd.

Key Responsibilities:
  • Oversee the day-to-day operations of the Front Office and Housekeeping departments to ensure excellent guest service, quality standards, and revenue goals are met.
  • Supervise a large team of Front Office and Housekeeping staff, providing coaching, mentoring, and performance feedback to enhance their skills and productivity.
  • Maintain high levels of employee morale and engagement through effective communication, recognition, and reward programs.
  • Ensure compliance with hotel policies, brand standards, and governmental regulations.
Accountability:

This role has overall responsibility for maintaining presentation standards, ensuring facilities and equipment are clean, well-maintained, and in good repair.

Requirements:

To succeed in this role, you will need:

  • Proven experience in a similar management position in a luxury hotel or resort.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze financial data and make informed decisions to drive revenue growth and cost control.
  • Strong knowledge of Front Office and Housekeeping operations, including revenue management, customer service, and conflict resolution.
Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Compensation:

The estimated salary range for this position is $120,000 - $180,000 per annum, depending on experience.



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