
Patient Experience Ambassador
2 days ago
As a patient service associate, you play a vital role in delivering an exceptional patient experience. Your responsibilities include assisting patients with registration, providing comprehensive explanations on their care journey, scheduling appointments, collecting payments, and conducting financial counselling.
Key Responsibilities:
- Deliver excellent patient service
- Assist patients with registration and provide clear explanations
- Schedule appointments and manage schedules effectively
- Collect payments and handle financial transactions
- Conduct financial counselling to support patients' needs
Required Skills and Qualifications:
- Diploma in any discipline or equivalent qualification
- Able to multi-task and work in a fast-paced environment
- Excellent interpersonal communication skills and teamwork abilities
- Meticulous and adaptable, with a strong customer service focus
- Preferably 2 years' experience in frontline customer service
Benefits:
This role offers a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who enjoys working in a team, this could be the ideal opportunity for you.
How to Apply:
Interested candidates should submit their application, including a detailed CV and cover letter, to secure consideration for this exciting opportunity.
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