Education Operations Coordinator

4 days ago


Singapore beBeeOperations Full time $4,500 - $6,000
Center Operations Manager

The Center Operations Manager plays a pivotal role in ensuring seamless daily operations, supporting both front-line delivery and back-end functionality.

This position demands strong coordination, communication, and multitasking skills to manage classes, customer experience, logistics, and administrative support.

Key Responsibilities:
  • Oversee daily center operations, including opening/closing, cleanliness, and readiness of classrooms.
  • Ensure trainers are properly briefed and equipped before sessions begin.
  • Track class attendance and escalate any irregularities to the Operations Director.
  • Assist in onboarding, communication with parents and students.
  • Finalize student reports, feedback summaries, and progress tracking for the Ops Director.
  • Maintain accurate and updated records of student enrollment and class changes.
  • Help organize in-center events, camps, or school-based programs (ECA/CCA/Holiday Camps).
  • Ensure teaching kits, laptops/tablets, and learning materials are prepared and accounted for.
  • Maintain inventory of hardware, lesson materials, and marketing collateral.
  • Coordinate invoicing and track payments.
  • Monitor and consolidate trainer feedback and customer satisfaction insights.
  • Conduct checks on photo documentation and student portfolios for reporting or marketing use.
  • Assist with operational reports for internal reviews and planning.

This role offers growth potential for the right candidate, including opportunities to work across regional centers and contribute to cross-location programs and initiatives.

Requirements:
  • Diploma or degree in Business, Education, Operations, or related fields.
  • Prior experience in center management, customer service, or education operations preferred.
  • Good communication and interpersonal skills; able to deal with children, parents, and trainers.
  • Proficiency in Microsoft Office and Google Workspace (Docs, Sheets, Drive, etc.).
  • Resourceful, well-organized, and proactive with attention to detail.
  • Willingness to work on weekends or evenings, as required by the program schedule.
Desirable Attributes:
  • Passion for education and future-ready skills (e.g., STEM, robotics, innovation).
  • Adaptability in a dynamic work environment with multiple ongoing projects.
  • Able to work independently and as part of a team.
  • Willingness to take on regional assignments; outstanding performers may be offered opportunities to support operations at centers within the region.


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