Relationship Service Manager

5 hours ago


Singapur, Singapore CapitaLand Full time
Job Description

As a key member of the Property & Asset Services team at CapitaLand, you will play a crucial role in ensuring the successful delivery of residential homes. Your primary responsibility will be to work closely with Management Corporations, Managing Agents, and Building Consultants to ensure that the Company's obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are met.

Key Responsibilities:

  • Collaborate with stakeholders to ensure timely completion of rectification works
  • Manage and address customer feedback concerning their homes
  • Work closely with consultants, contractors, and project management teams to ensure satisfactory and prompt completion of rectification works

Requirements:

  • Good degree in Building, Real Estate, or equivalent
  • At least 2 years of experience relating to strata title developments
  • Knowledge of the LTSA, BMSMA Act, and other relevant regulations, legal obligations of a developer, and the role of a managing agent
  • Self-driven with a customer-oriented mindset
  • An eye for details, excellent interpersonal skills, and communication skills
  • Ability to work independently as well as in a team

Benefits:

  • Comprehensive medical coverage
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences
  • Strong advocate of staff volunteerism
  • Wellness programmes


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