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Retail and F&B Service Executive

7 days ago

Singapore Singapore Art Museum Full time

Job Overview:

Responsibilities at Singapore Art Museum

This role involves managing the daily operations of the SAM caf and shop, ensuring that customers have a positive experience and that business runs smoothly.

The ideal candidate will be able to multitask, manage their time effectively, and provide excellent customer service.

Key Responsibilities:

Café Operations:

  • Prepare and serve a variety of coffee beverages and other drinks.
  • Prepare and serve light snacks using a warming kitchen setup (no heavy cooking involved).
  • Maintain food hygiene and safety standards, ensuring cleanliness and compliance with regulations.
  • Wash and clean dishes, utensils, and equipment as part of regular maintenance.
  • Manage caf supplies and inventory, ensuring timely replenishment of ingredients and products.

Retail & Customer Service:

  • Operate the Point-of-Sale (POS) system for both caf sales and SAM merchandise transactions.
  • Maintain an organised and visually appealing retail display for merchandise.
  • Provide warm and engaging customer service, assisting visitors with purchases and inquiries.
  • Assist in basic stocktaking and inventory management for merchandise.

Cleaning & Maintenance:

  • Ensure the caf and shop remain clean, presentable, and welcoming for visitors.
  • Perform daily cleaning tasks, including dishwashing, wiping down surfaces, and organising stock.
Requirements

Previous experience in F&B service, retail, or a similar role is preferred.

Barista training or experience in coffee-making is necessary.

Able to prepare simple caf dishes.

Comfortable with both caf service duties and retail POS operations.

Strong customer service skills with a friendly and professional approach.

Ability to work independently and manage daily operations efficiently.

Basic knowledge of food hygiene and safety regulations.