F&B Executive
1 week ago
Key responsibilities
- Monitor outlet stocks and plan inventory
- Ensure facilities are in serviceable conditions
- Convey management instructions/messages such as executing in-house and third party outlets' promotions or corporate initiatives promptly to team members
- Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up
- Responsible for F&B services and provide relevant correspondence to guest queries
- Perform related duties and project as assigned by F&B Manager
- Comply with all company and local laws for restaurants licensing & renewals
- Plan and manage corrective actions to reduce waste, misuse and breakage
Requirements
- 2-3 years of experience in a similar capacity
- Experience in f&b operations
- Familiar with f&b operations, functionality and other related task
- Excellent communications skills
- Customer service oriented and able to handle challenging situations professionally
- WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)
Licensing
Customer Service Oriented
Quality Control
Food Safety
Restaurants
Customer Experience
Inventory
Customer Engagement
Communication Skills
Customer Satisfaction
Team Player
Service Delivery
Hospitality
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