
Senior Operations Director
2 days ago
Senior Operations Director
The Senior Operations Director oversees the strategic direction of our culinary operations, ensuring seamless kitchen management and exceptional customer satisfaction.
Main Responsibilities- Develop and implement comprehensive operational strategies to drive efficiency and profitability
- Lead cross-functional teams to deliver outstanding customer experiences and maintain high-quality food service standards
- Maintain a sanitary environment through regular kitchen checks and oversee staff training programs
- Analyze data to inform business decisions and optimize operational processes
- Collaborate with outlet managers to achieve productivity goals and implement effective change management
- Establish key performance indicators to measure team success and ensure accountability
- Manage multiple outlets, overseeing staff development and implementing systems for efficient operation
- Set and monitor objectives for stores and departments, driving continuous improvement and excellence
- 10+ years of experience in senior leadership roles, preferably in the hospitality or food industry
- Proven track record of developing and executing successful operational strategies
- Expertise in restaurant management software and MS Office
- Strong problem-solving skills and ability to delegate tasks effectively
- Excellent communication and leadership skills, with a focus on empowering teams and fostering a positive work culture
- Up-to-date knowledge of food trends, best practices, and regulatory compliance
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