
E-commerce Operations Specialist
1 week ago
As an E-commerce Operations Specialist, you will play a critical role in ensuring the smooth operation of our online stores. Your primary responsibility will be to oversee and manage all e-commerce activities, from order placement to delivery.
Key Responsibilities:
- Handle daily administrative tasks such as data entry, filing, and document preparation.
- Support the sales team by preparing quotations, sales orders, purchase orders, and invoices.
- Coordinate and follow up on customer orders, delivery schedules.
- Maintain accurate records of sales transactions and customer databases.
- Liaise with warehouse staff to ensure smooth order processing.
- Process all customer orders promptly and accurately to fulfill requests.
- Execute precise picking and packaging, ensuring products are securely and appropriately packed to prevent damage during transit.
- Maintain accurate inventory control by meticulously tracking physical stock levels.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration or related field.
- Minimum 1 year experience in e-commerce operations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
What We Offer:
- A chance to join a growing and innovative company.
- The opportunity to work in a collaborative and diverse team.
- A comprehensive rewards and recognition program.
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