Senior Captain

2 months ago


Singapur, Singapore Marina Bay Sands Full time

Job Summary

We are seeking a highly skilled and experienced Senior Captain to join our team at Marina Bay Sands. As a Senior Captain, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and leading a team of servers to deliver outstanding service.

Key Responsibilities

  • Provide friendly and excellent service to all guests, ensuring their needs are met and exceeded.
  • Assist fellow Team Members in preparing and setting up the restaurant for food service, ensuring all amenities and utensils are properly stocked and inspected.
  • Assist guests with their requests, conduct suggestive selling, and ensure they are well-versed in all aspects of the menu.
  • Direct guests to their seats and assign the appropriate seating for guests.
  • Handle and resolve any concerns or questions from guests in a professional and courteous manner.
  • Supervise and train servers to ensure excellent service is provided every time and service is delivered to the usual prescribed standards.
  • Maintain the utmost cleanliness and hygiene standards in the restaurant.
  • Support the Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Requirements

  • Minimum Secondary school education with 'O' Level passes; Diploma in any field is an advantage.
  • Minimum 1 year experience at a supervisory level in a formal restaurant; experience in a fine-dining restaurant essential.
  • Possess food hygiene and safety certification; candidates with prior exposure to leadership training programs preferred.
  • Hardworking, motivated, serious, team player, and passionate about food and service.
  • Able to lift heavy loads for long periods without assistance.
  • Able to work on rotating shifts, weekends, and public holidays.

About Marina Bay Sands

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.


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