Senior Captain

4 weeks ago


Singapur, Singapore Marina Bay Sands Full time
Unlock Your Potential in the F&B Industry

Are you passionate about delivering exceptional service and leading a dynamic team? Do you have a strong background in hospitality and a passion for excellence?

We are seeking a skilled Senior Captain to join our team at Marina Bay Sands. As a key member of our F&B team, you will be responsible for providing friendly and excellent service to our guests, ensuring a seamless dining experience.

Key Responsibilities:
• Provide exceptional service to guests by escorting them to their seats and ensuring their needs are met.
• Assist staff in preparation, table setup, and equipment handling to maintain a high level of service quality.
• Foster a positive and helpful attitude towards guests and colleagues alike.
• Handle telephone messages and reservations with professionalism and courtesy.
• Direct guests to their tables and ensure even distribution throughout the restaurant.
• Address customer concerns and questions with empathy and resolution.
• Supervise servers to ensure excellent customer service is provided every time.
• Collaborate with the Assistant Manager and Department to achieve key performance objectives.

Requirements:
• Diploma or degree in hospitality or a related field (preferred).
• Minimum 1 year of supervisory experience in a similar role.
• Food Safety and leadership training programs (desired).
• Fluency in English and other languages (a plus).
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