International Patient Care Liaison Specialist

2 weeks ago


Singapore beBeeCare Coordinator Full time

Role Overview:

The successful candidate will be responsible for coordinating care for international patients.

They will work closely with other departments in the hospital to attend to queries on KKH services, schedule outpatient appointments and facilitate inpatient admissions.

The role involves providing care, support and assistance throughout the patient's journey in the hospital.

As a central point of contact for patients and their families, they will provide support before, during and after treatments.

  • Key Responsibilities Include:
  • Collaborate with local and international insurance agencies and third-party payers to facilitate appointment arrangements and inpatient pre-authorization processes.
  • Manage communication and coordination with foreign patients and their families.
  • Work effectively as part of a team to achieve departmental goals.

Requirements:

  • Relevant qualification such as Diploma in any discipline or GCE A / O level with a credit in English.
  • At least 4 years of working experience in relevant fields.
  • Service-oriented with a good track record of performance.
  • Strong interpersonal and communication skills.
  • Ability to work independently and effectively with foreign patients and their families.
  • Experience in a healthcare setting and fluency in other languages will be an advantage.


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