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Patient Care Liaison Professional
2 weeks ago
Job Summary:
- We are seeking a highly skilled professional to join our team as a Patient Care Liaison Specialist.
Key Responsibilities:
- Triage medical queries received via telephone hotline and provide relevant information for escalation to nursing or medical professionals.
- Capture accurate call information in our system and electronic patient records.
- Follow up on clinical calls after two weeks to review patient outcomes.
- Participate in activities contributing towards patient care improvement, including professional development sessions.
Patient Care Liaison Specialist Requirements:
- Excellent customer service skills with ability to work under pressure.
- Strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- Proficient in using technology to capture and manage patient data.
Benefits:
- A competitive salary and benefits package.
- A collaborative and dynamic work environment.
- Ongoing training and professional development opportunities.
About the Role:
- This is an exciting opportunity to make a real difference in the lives of patients and their families.
- You will be working closely with healthcare professionals to provide exceptional support and care.
- As a Patient Care Liaison Specialist, you will have the opportunity to develop your skills and expertise in a fast-paced and rewarding environment.
