Senior Food Operations Manager

5 days ago


Singapore HAN'S (F & B) PTE LTD Full time

HAN'S (F & B) PTE LTD is seeking a highly skilled Senior Food Operations Manager to lead our food operations team. This role requires strong leadership and management skills to oversee the daily operations of multiple outlets, with a focus on maximizing sales and optimizing profits.

Job Description
  • Leadership and Management: As a Senior Food Operations Manager, you will be responsible for building positive relationships with Outlet-in-Charge and Team members. You will lead by example, demonstrating high standards of QSC, safety, and customer service.
  • Sales and Business Results: You will consult with Direct Supervisors and Store Teams to create and achieve business objectives in terms of QSC, Sales, People, and Profits. You will analyze outlets' business results, identify opportunities and threats, and develop business plans to optimize potential.
  • Food Safety and Quality Control: You will support, coach, and consult teams to maintain high levels of QSC, safety, and sanitization standards. You will ensure stores' food products and ingredients are stored, used, and sold according to First-In-First-Out and First-Expire-First-Out guidelines.
  • People Development: You will select, interview, hire, train, and conduct performance appraisals for direct reports. You will develop individual development plans for service and kitchen teams and ensure they are implemented as per guidelines or plans.

Administrative and Other Responsibilities: You will conduct cash audits, food safety and QSC audits, review and ensure outlets' month-end administration and submission is timely and accurately. You will submit and present monthly operations sales, accountability, and action plan reports.



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