Customer Experience Analyst

Analyst, Customer Experience Apply locations Singapore, SG-AIA Singapore Time type: Full time Posted on: Posted Yesterday Job requisition id: JR-53199 At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...

Analyst, Customer Experience AIA Singapore Private LimitedSingapore Apply now Posted 7 hours ago Permanent Competitive At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in....

Job Summary:We are seeking a skilled Business Systems Analyst to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.About the Role:The ideal candidate will have hands-on experience in full project development life cycles, with a proven track record in business analysis, application solutioning and design.Key Responsibilities:Business Analysis: Manage the...

Roles & ResponsibilitiesIn this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our...

In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business...

Roles & ResponsibilitiesAs a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex...

About the Role:">We are seeking a highly skilled Customer Service Analyst to join our team at LMA RECRUITMENT SINGAPORE PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and efficient manner.Key Responsibilities:">Respond to emails and phone calls from...

Roles & ResponsibilitiesKey Responsibilities Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties Analyze and manage the operation backlog and develop business case to address the problem. Document requirements, source and evaluate alternatives, and recommend solution that best fits the...

LOOPME SINGAPORE PTE. LTD. is seeking a seasoned professional to lead our customer success efforts in the APAC region.About the Role:We are looking for a highly skilled and experienced individual to own and execute our customer strategy and vision for the APAC market. The successful candidate will have a proven track record of identifying customer needs and...

Roles & ResponsibilitiesSystem Analyst• Manage and direct the day-to-day operations of IT services.• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of ITservices.• Manage change request, service request and production support issues and ensure service levels aremet;• Review system designs and technical...

Transforming ExperiencesExperience Matters is a renowned event agency based in Singapore, specializing in experiential events that leave a lasting impact. With a proven track record of delivering high-profile government meetings and corporate events for Fortune Global 500 companies, they are looking for talented individuals to join their team.We require...

Roles & Responsibilities1. Business Analyst shall:a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new...

About the RoleAs a Customer Care Consultant at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer experiences. We are seeking a highly motivated and service-oriented individual to join our team.Key ResponsibilitiesReservations Management: Process reservation requests, manage booking inquiries, and...

Job SummaryWe are seeking a highly motivated Reservation Associate to join our team at the STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service and sales support to our guests.About UsThe STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. is a leading...

Company OverviewWe are Welcia-BHG (Singapore) Pte. Ltd., a leading company in the industry.Job SummaryWe are seeking a highly skilled Strategic Data Analyst - Customer Engagement to join our team. This is a key role that requires strong analytical skills, business acumen, and excellent communication skills. As a Strategic Data Analyst, you will be...

WELCIA-BHG (SINGAPORE) PTE. LTD.About UsWe are a dynamic company seeking a skilled Data Analyst to join our team. As a Data Analyst, you will play a key role in designing and executing customer engagement campaigns for Welcia BHG. If you have a passion for data analysis and marketing optimization, this could be the perfect opportunity for you!Job...

Job OverviewWe are seeking a highly skilled Innovative User Experience Specialist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.About the RoleThis is an exciting opportunity for a talented UX/UI Designer to drive innovation and creativity in shaping exceptional user experiences. The successful candidate will collaborate closely with our design and...

Roles & ResponsibilitiesNature of Service: Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors. Facilitation of stakeholder group discussions or workshops to...