Business Analyst/Technical Writer

1 month ago

Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time
Roles & Responsibilities

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality

documentation for both functional and technical aspects of application/ platforms. You will work closely

with solution architects, development leads, developers, product managers and other stakeholders to

translate complex technical information into clear, concise and structure documentation. Your role will

involve ensuring that documentation meets the needs of both technical and non-technical stakeholders,

supporting solutioning, integration, ops and app/platform design discussion.


Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including

architectural, functional flows, data flows, data/entity, micro services, etc.

• Collaborate with solution architects, development leads, developers, and other stakeholders to

drive documentation discussion.

• Translate complex technical concepts into clear, structured documentation that is accessible to

both technical and non-technical audiences.

• Ensure consistency, accuracy, and completeness of documentation.

• Create and maintain templates and documentation standards to ensure consistency across projects

and teams.

• Conduct regular reviews and updates of documentation based on changes.

• Work with cross-functional teams to ensure that all documentation aligns with the platform

documentation.

• Facilitate knowledge transfer between development teams, business units, and end-users through

detailed documentation


What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or

a related field.

• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a

focus on creating both technical and functional documentation.

• Understanding of software development lifecycle (SDLC) and familiarity with Agile

methodologies.

• Ability to grasp complex technical concepts and translate them into easily understandable

documents for various audiences.

• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.

• Knowledge of software systems, APIs, databases, and enterprise architectures.

• Strong organizational and communication skills, with a keen attention to detail.

• Proven ability to manage multiple documentation projects simultaneously and meet tight

deadlines


Tell employers what skills you have

Technical Documentation
Confluence
Solutioning
Architectural
Business Analysis
Architects
Agile Methodologies
SDLC
Information Technology
JIRA
Attention to Detail
Technical Communication
Business Analyst
Databases
Software Development
Business Requirements

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