Contact Centre Representative, Account Servicing Specialist

1 week ago


Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

We are seeking a highly skilled Contact Centre Representative to join our team at EVO OUTSOURCING SOLUTIONS PTE. LTD. As an Account Servicing Specialist, you will be responsible for handling inbound calls and providing exceptional customer service to clients.

Job Description:

Key Responsibilities:

  • Customer Service: Handle inbound calls from clients, responding to their queries and concerns in a professional and courteous manner.
  • Account Servicing: Provide timely and accurate information to clients regarding their accounts, resolving any issues or discrepancies.
  • Case Handling: Follow through on case handling and maintain compliance with confidentiality standards.

Requirements:

  • Education: Minimum education of ITE or 'O' levels.
  • Experience: Experience in call centers, banking, or customer service is a plus.
  • Skills: Positive mindset, strong communication skills, ability to work well in a fast-paced environment, comfortable with shift work, including weekends and holidays.

Compensation:

The estimated salary for this position is around SGD 25,000 - SGD 30,000 per annum, depending on experience.

About Us:

EVO OUTSOURCING SOLUTIONS PTE. LTD. is a leading provider of outsourcing solutions, committed to delivering high-quality services to our clients. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive compensation package
  • Comprehensive training and support

Contact Information:

Please submit your resume to apply for this role. We regret to inform that only shortlisted candidates will be contacted.



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