Customer Service Representative
3 days ago
Customer Service Representative - Centre Manager
About the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team as a Centre Manager at ICR Learning Centre (Clementi) PTE. LTD.
Key Responsibilities:- Provide exceptional customer service through effective communication, empathy, and problem-solving skills.
- Manage administrative tasks, including student enrolment, assessments, and withdrawal reports.
- Ensure timely updates of student management systems and petty cash float management.
- Safeguard student safety and welfare, maintaining a clean and well-maintained centre environment.
- GCE 'N'/'O' Level / NITEC or equivalent qualification.
- At least 1 year of relevant work experience in Education, Retail, Airlines, or similar industries.
- Proficiency in Microsoft Office and knowledge of ERP software.
- Excellent spoken and written communication skills.
- Proactive with good organisational skills and time management.
- Kind and nurturing approach when interacting with children.
- Medical and dental benefits.
- Incentive program.
- Staff discount for I Can Read lessons.
Wednesday to Friday: 1pm to 9pm, Saturday and Sunday: 9am to 6:30pm.
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