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Technical Solutions Expert

7 days ago

Singapore Volkswagen Group Singapore Full time
Key Responsibilities

The successful candidate for the Product Support Specialist role will be responsible for providing technical advisory and repair support to our workshops and dealers. This will involve monitoring and resolving technical queries and issues, as well as training technicians using accumulated data and knowledge from system analysis. You will also be expected to share and distribute technical information, knowledge, and expertise for brands under Volkswagen Group Singapore, and to coordinate campaigns by providing information, clarification on new campaigns, and preparation steps.

Your Main Responsibilities Will Include:
  • Providing technical guidance and support to our workshops and dealers.
  • Monitoring and resolving technical queries and issues.
  • Training technicians using accumulated data and knowledge from system analysis.
  • Sharing and distributing technical information, knowledge, and expertise for brands under Volkswagen Group Singapore.
  • Coordinating campaigns by providing information, clarification on new campaigns, and preparation steps.