Technical Business Solutions Expert
6 days ago
At Helius Technologies, we strive to create a collaborative and supportive work environment where talented professionals can grow and develop. Our goal is to empower businesses through strategic partnerships and cutting-edge solutions, driving innovation and excellence in every aspect of our operations.
Salary:
We offer a competitive salary and benefits package, designed to attract and retain top talent in the industry. Our rewards program is tailored to recognize and reward individual contributions, ensuring that our team members feel valued and motivated.
Job Description:
We are seeking a skilled Business Process Improvement Specialist to join our team. In this role, you will play a critical part in defining project scope, objectives, and deliverables through effective communication with stakeholders. You will gather, analyze, and document business requirements, translating them into functional and technical specifications. Additionally, you will collaborate with development teams to ensure accurate implementation of business requirements, facilitate meetings and discussions to define project scope, objectives, and deliverables, and conduct process analysis, gap analysis, and feasibility studies. You will also create and maintain business process models, wireframes, and workflow diagrams, developing and executing test cases to validate business requirements. Furthermore, you will identify risks, dependencies, and propose solutions to mitigate challenges, providing training and support to end-users on new systems or features.
- Strong analytical thinking and problem-solving skills
- Proficiency in requirements gathering and process documentation
- Experience with JIRA, Confluence, Trello, or similar tools
- Strong understanding of SQL for data analysis (optional but preferred)
- Knowledge of Agile, Scrum, and Waterfall methodologies
- Experience with business process modeling (BPMN, UML)
- Familiarity with ERP, CRM, or enterprise-level applications is a plus
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