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Technical Desktop Support Specialist

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Singapore beBeeSupport Full time $50,000 - $73,000
Desktop and System Support Specialist

We are seeking a highly skilled individual to provide top-notch desktop and system support. The ideal candidate will have strong technical knowledge and be able to troubleshoot complex issues with ease.

Key Responsibilities:
  • Operating System Installation: Install Windows 7, 8.1, and 10 operating systems on desktops and laptops.
  • Software Installation: Install MS Office versions from 2003 to 2016 on desktops and laptops.
  • Email Configuration: Configure Outlook email clients for users.
  • Network Knowledge: Have basic knowledge of networking principles and protocols.
  • Troubleshooting: Troubleshoot printer and scanner problems on desktops and laptops.
  • H hardware Diagnostics: Diagnose hardware issues with servers and systems.
  • Software Familiarity: Be familiar with Adobe Reader, Acrobat, and AutoCAD at a basic level.
  • Device Configuration: Configure battery inverters, CCTV systems, switches, routers, and biometric devices.
Qualifications and Skills:
  • Experience: Minimum of 1 to 8 years of experience in desktop and network support.
  • Education: Diploma or +2, B.E, or any degree qualifications are accepted.
  • Skill Set: Strong problem-solving skills and a proactive attitude.
  • L1 Desktop Support: Ability to provide L1 level desktop support.