
Desktop Technical Support Specialist
3 days ago
We are seeking a skilled Desktop Support Specialist to perform technical tasks.
- Provide first-line support for end-user issues, including Windows and macOS troubleshooting.
- Handle complex technical problems by logging, escalating, and resolving tickets.
- Perform PC/Mac setup, imaging, and user onboarding/offboarding.
- Manage basic Active Directory tasks, such as password resets and access requests.
- Support meeting rooms, connectivity, and hardware inventory.
1-2 years of experience in desktop or helpdesk support.
- Familiarity with Windows 10/11, macOS, Office 365, and basic networking principles.
- Knowledge of Active Directory, VPN, MFA, and ITSM tools.
- Ability to work independently and provide hands-on support at different office locations.
The ideal candidate will possess strong technical skills and excellent communication abilities.
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