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Bar Operations Director

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Singapore beBeeManager Full time $50,000 - $60,000

As a key member of our team, you will be responsible for overseeing the daily operations of the bar, ensuring seamless service, exceptional customer experience, and compliance with health, safety, and licensing regulations.

Key Responsibilities:
  • Operational Management
    • Supervise daily bar activities, including opening and closing procedures to ensure efficiency and effectiveness.
    • Maintain high standards of cleanliness, organization, and safety in the bar area.
    • Monitor and uphold compliance with alcohol licensing laws and health regulations.
  • Staff Management
    • Recruit, train, and supervise bartenders, barbacks, and servers to deliver outstanding customer service.
    • Create staff schedules and ensure adequate coverage during shifts to meet business needs.
    • Provide ongoing training on mixology, service standards, and upselling techniques to enhance skills and knowledge.
  • Customer Service
    • Ensure guests receive prompt, professional, and friendly service to build loyalty and repeat business.
    • Respond to customer complaints and resolve issues effectively to maintain high customer satisfaction levels.
    • Develop a welcoming and engaging atmosphere to encourage guest retention.
  • Financial & Inventory Management
    • Monitor bar revenue, costs, and profitability to inform business decisions.
    • Prepare and manage budgets, sales reports, and forecasts to drive growth and improvement.
    • Conduct regular inventory checks and manage stock orders to prevent shortages or waste.
  • Menu & Promotion Development
    • Design and update drink menus, incorporating seasonal cocktails and trends to attract new customers.
    • Work with marketing to plan and execute bar promotions, events, and happy hours to drive sales and engagement.
    • Analyze sales data to optimize menu pricing and product selection for maximum impact.