Senior Business Solutions Analyst
4 weeks ago
Job Title: Senior Business Solutions Analyst
Job Summary:
The Senior Business Solutions Analyst will play a key role in developing and designing system/data product solutions, testing their performance and usability, and preparing user training documentation. This individual will handle situations that require broad research of client business processes and requirements, information technology requirements, procedures, or problems according to business needs. The Senior Business Solutions Analyst will act as a liaison between system users and technical staff to address questions and issues.
Key Responsibilities:
1. Identify Business Needs
- Document needs and objectives, current operational procedures, and issues
- Develop detailed user requirement documents
- Prioritize requests from multiple sources
- Propose prioritization of user requests
2. Analyze Systems
- Analyze systems/data products and processes to identify enhancement opportunities
- Guide documentation of specifications and interfaces between systems/data products
- Identify system/data products deficiencies and performance gaps
3. Develop Solutions
- Identify options for resolution of system gaps
- Align system design with the needs of the users
- Prepare solution design specifications
- Support the preparation of solution proposals
- Advocate technical compatibility and user satisfaction
- Conduct change impact analysis
- Document system enhancements and detailed specifications
4. Manage Project Implementation
- Develop test plans and test cases
- Prepare test data to satisfy user acceptance test scenarios
- Document post-test evidence of expected results or defects
- Implement a new system/data products
- Support planning of project timelines and resources needed
- Apply project management tools and processes to ensure project is cost-effective
- Prepare project status reports for stakeholders
- Follow best practices and frameworks for project implementation
Requirements:
- Minimum 8 years of experience in developing, implementing, and maintaining IT systems
- Successful record of accomplishment in project management, user, and vendor management, and as a project lead for small to mid-scale projects
- Strong communications skills – written and oral
- Strong leadership and analytical skills and ability to work independently
- Experience in healthcare industry is an added advantage
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