Ecommerce Platform Optimization Strategist

3 days ago

Singapore beBeeEcommerce Full time
Job Title: Ecommerce Specialist">

Join a dynamic team and take ownership of e-commerce marketplaces in North America, Europe, and Australia. As an ecommerce specialist, you will drive platform strategy, manage revenue, and oversee platform onboarding and performance.

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  • Marketplaces Ownership:
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  • Develop and execute platform-specific strategies to maximize revenue growth and market penetration.">
  • Monitor and manage platform performance, driving sales to achieve or exceed revenue targets.">
  • Oversee the setup, maintenance, and optimization of the product assortment to ensure a diverse and appealing offering for customers.">
  • Plan, execute, and evaluate promotional campaigns in alignment with the sales and marketing calendar.">
  • Ensure smooth processing of customer orders, returns, and refunds to maintain a seamless buying and after-sales experience.">
  • Lead the onboarding of new e-commerce platforms as dictated by departmental strategy.">
">Promotion Management Assistant:
  • ">
  • Support in the execution of promotional programs such as discounts, gift with purchase, and bundles during peak season.">
">Customer Service Escalation Management:
  • ">
  • Handle customer service escalations related to orders, ensuring efficient resolution and high customer satisfaction.">
">Localization Management:
  • ">
  • Consolidate translations submission, ensuring effective localization of our offerings.">
  • Manage the localization process to guarantee timely delivery and cost-effectiveness.">

Responsibilities include but are not limited to Marketplaces ownership promotion management assistance customer service escalation management and localization management.

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Key skills required for this role include analytical problem-solving leadership communication skills and project management.

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The ideal candidate will have a Bachelor's degree in business or a related field, preferably with 3 years' experience in business operations. Prior experience with ChannelAdvisor or similar centralized platforms is a plus.

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This role offers a unique opportunity to drive platform strategy, manage revenue, and oversee platform onboarding and performance.

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As a senior-level position, this role requires strong leadership skills, including strategic planning, team management, and operational excellence.

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Apply now to become part of a dynamic team and take ownership of e-commerce marketplaces in North America, Europe, and Australia.

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