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Digital Activation Specialist

2 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500

Role Description:

As a key contributor to our digital activation initiative, you will be responsible for supporting client advisors in assisting clients with digital banking activation and platform usage. This involves working closely with team leaders to deliver exceptional client experiences. In addition, you will be required to follow up promptly and professionally with markets and clients regarding their enquiries.

Responsibilities:

  • To participate in the digital activation initiative by supporting client advisors to assist their clients with digital banking activation and platform usage
  • Working closely with team leaders to deliver exceptional client experience
  • Following up in a timely and professional manner with markets and clients for their enquiries
  • To build excellent relationships with client advisors and marketing team heads

Requirements and Skills:

  • Background in banking or finance is highly desirable
  • Client-focused and attention to detail are essential
  • Flexibility, including the ability to work in shifts as needed, is a must
  • Proficiency in speaking English and Mandarin is also required

What We Offer:

We provide a supportive and dynamic work environment that encourages growth and development. If you are passionate about delivering exceptional client experiences and have the skills and qualifications we are looking for, we would love to hear from you.