Customer Service Coordinator

3 weeks ago


Singapore MAKINO ASIA PTE LTD Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at MAKINO ASIA PTE LTD. As a key member of our customer service team, you will be responsible for coordinating and processing administrative activities for customer service parts ordering.

Key Responsibilities:

  • Coordinate and process administrative activities for customer service parts ordering.
  • Supporting MA group internal, ASEAN, US, EU, and Global market needs.
  • Liase with vendors and MA SCM for parts ordering and fulfillment.
  • Liase with internal customer engineers for parts number, drawing, and technical aspect of requirement.

Requirements:

  • Diploma / Degree in Business Admin, Supply Chain Management or equivalent.
  • Minimum 3 years of working experience with data entry, order processing related skills.
  • Proficient in computer literate and administrative skills.
  • Familiar working experience with Freight Forwarding Procedure and concept.
  • Fast learner and agile, able to adapt to dynamic work environment.
  • Able to work independently and self-motivated.
  • SAP system knowledge will be considered for top priority.
  • Able to understand technical drawing and specification will be added advantage.
  • Able to work in a fast-paced and challenging environment.
  • Fluent in English and knowledge of Chinese will be an added advantage.
  • Good and effective communication skills.

  • customer service

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