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Acquisitions Manager

2 weeks ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

Job Description:

The Office of Information, Knowledge and Library Services at Nanyang Technological University invites applications for the position of Senior Library Executive. This role is responsible for executing the purchase and subscription of information resources, particularly databases and e-book collections.

The incumbent will manage document delivery and interlibrary loan services to support NTU's teaching, learning, and research needs.

Key Responsibilities:

  • Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and maintain accurate records in the library management system to ensure seamless access to end-users.
  • Collate and provide relevant usage data to facilitate librarians' evaluation in resource subscriptions and renewals.
  • Manage and maintain active links to resources to ensure content accessibility to the NTU community.
  • Implement automation of DocDel service via RapidILL to improve work efficiency.
  • Coordinate with vendors for requests not available in RapidILL to deliver documents in a timely manner.
  • Monitor and submit purchase requests for document provision services charged by various vendors.
  • Identify and recommend resources highly requested for purchases to optimize the library collection.
  • Provide peer training and sharing to increase team knowledge and service impact.
  • Manage ILL requests to ensure efficient delivery of requested books to NTU Library and requestors.
  • Administer payment for loan services charged by other libraries/vendors (local and overseas).
  • Manage invoices for items lent to other libraries (local and overseas) and monitor payment into NTU Library account.
  • Respond to resources-related enquiries received via CEMS to assist users with required information or resolve access issues.
  • Manage team email, respond to enquiries, or escalate them to relevant librarians and colleagues for further actions.
  • Collate and analyse enquiries to identify and recommend new resources, services, or possible solutions to issues observed to the team lead and librarians.