International Franchise Operations Manager

3 days ago


Singapore SONG FA BAK KUT TEH FOOD PTE. LTD. Full time
Job Description

We are seeking a highly skilled International Franchise Operations Manager to join our team at SONG FA BAK KUT TEH FOOD PTE. LTD.

About the Role:

This is an exciting opportunity for a professional with strong business development and franchise management experience to oversee our overseas franchise developments and local leasing activities.

Key Responsibilities:

  • Ensure uniformity on all franchise developments and work closely with overseas franchisees and JV partners to ensure smooth opening of stores and launch of activities.
  • Collect financial data from franchise outlets, monitor and analyse performance, and identify opportunities for sales growth through promotions and sharing of best practices.
  • Assist in maintaining and updating franchise documentations, conduct audits, and report findings for follow-up actions.
  • Work with the marketing department to supply franchisees with essential support, police marketing and social media content, and perform administrative duties for the franchise management team.
  • Using available franchise tools, conduct preliminary franchise assessments for new interested parties and facilitate ordering of ops/store supplies for franchisees during pre and post-store opening.
  • Get involved in brainstorming ideas, conduct surveys for new concepts, and work closely with other departments for new projects' delivery and implementation.

Requirements:

To succeed in this role, you will need:

  • Strong negotiation and franchise management skills, with experience in restaurants and social media.
  • Excellent administration, marketing, and compliance skills, including pricing analysis and business development.
  • Able to work independently and as part of a team, with excellent communication and organizational skills.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary of SGD 60,000 - 80,000 per annum, depending on experience.

Company Overview:

Song Fa Bak Kut Teh Food Pte Ltd is a leading food chain in Singapore, known for our traditional Chinese dishes and exceptional customer service.

Location:

This role is based in Singapore, with frequent travel required to overseas locations.



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