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Ambassador of Customer Satisfaction

2 weeks ago

Singapore This is an IT support group Full time
About the Role
We are seeking a dedicated Branch Ambassador to join our team and take charge of providing outstanding customer experiences. As the face of our bank, you will be responsible for maintaining high standards of service quality and ensuring seamless interactions with our clients.

Responsibilities:
- Implement effective strategies to drive business growth and customer satisfaction.
- Foster a positive working environment by promoting teamwork, discipline, and morale among department staff.
- Stay up-to-date with regulatory requirements, internal policies, and procedures to maintain operational excellence.

Requirements:
- A minimum of 1 year of customer service experience with a diploma or higher qualification.
- Strong technical and functional skills, including proficiency in Excel and retail banking products.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team setting.