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Logistics Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Logistics Operations Manager to join our team at People Profilers. As a key member of our organization, you will be responsible for providing strategic leadership and direction to manage daily warehouse operations.
Key Responsibilities:
- Operational Excellence: Enforce process compliance and ensure operations meet and achieve customers' expectations and Key Performance Indicators (KPIs).
- Financial Management: Accountable for the Profit and Loss (P&L) performance for the responsible programs in scope.
- Strategic Planning: Define requirements for operations and ensure the implementation of new strategies, technologies, and initiatives to drive overall performance.
- Customer Engagement: Continuously engage customers on commercial, operational scope of work, and contract renewals.
- Security and Safety: Enforce security and work safety measures and controls in the warehouse.
- Resource Allocation: Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
- Process Improvement: Constantly look for improvement opportunities along the value chain, to streamline and re-engineer processes to achieve and exceed service standards or targets.
- Team Culture: Establish and cultivate a good team culture of best practice sharing within the program to motivate staff to voice out their opinions.
- Training and Development: Plan and provide on-the-job training to individual staff to improve work performance and productivity.
- Inventory Management: Ensure stock inventory accuracy and records are kept up to date.
- Facilities Management: Ensure storage and office areas are well maintained.
Requirements:
- Education: Minimum Diploma Holder or Degree holder.
- Experience: Minimum 5 years of relevant experience in a managerial position.
- Communication Skills: Excellent presentation skills and experience in presenting to senior management.
- Problem-Solving Skills: Excellent problem-solving skills and experience in resolving problems creatively and innovatively.
- Interpersonal Skills: Excellent interpersonal skills in verbal and written communication and negotiation skills.
- Analytical Skills: Strong analytical skills to review both financial and operational data.
- Technology Knowledge: Good knowledge in latest automation technologies and implementation.
- Leadership Skills: Excellent leadership and coaching skills to continuously encourage and motivate employees.