Operational Excellence Manager

4 days ago


Singapur, Singapore CEVA Logistics Full time
About the Role

The Operational Excellence Lead will be a key member of CEVA Logistics' Operational Excellence team, reporting directly to the Operational Excellence Manager. This individual will focus on leading Operational Excellence projects that leverage in-depth data analysis and lean principles to close operational gaps and collaborate with the core team to drive continuous improvement efforts.

Key Responsibilities
  • Lead Operational Excellence projects that leverage in-depth data analysis and lean principles to close operational gaps and provide catalytic support to efficiency across multiple sites.
  • Provide mentorship to logistics analysts by directing them in the project-scoping phase of continuous improvement project concepts, evaluating business case prospects, and supporting project development through to implementation.
  • Coordinate with internal subject matter experts to drive project development, align on expectations, and overcome project risks.
  • Contribute to the Operational Excellence community by sharing knowledge of best practices and new solutions, organizing technical trainings and focus group workshops, developing team collaterals, etc.
Vertical 1 - Building Internal Operational Excellence Culture
  • Support the rollout of an Operational Excellence program across all logistics warehouse operations within CEVA Logistics, providing coaching and training to necessary stakeholders.
  • Support the development of a lean knowledge management framework that organizes, strengthens, and diversifies the learning journey of the Operational Excellence community in lean tools and operational excellence.
Vertical 2 - Transforming Customer Journey
  • Work closely with Hub/Operation Managers to identify new customer needs and develop action plans to close gaps in service levels or expectations.
  • Collaborate with the Innovation team to identify implementation opportunities for new solutions or technology that would catalyze operational excellence standards of all logistics sites.
Requirements
  • Degree in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization.
  • At least 2 years' project management experience in the contract logistics/warehousing industry.
  • Understanding of lean principles and continuous improvement tools.
  • Proficient in Microsoft PowerPoint and Excel (including pivot tables).
  • Knowledge in VBA/SQL/database management structure is not necessary but will be a plus.
  • Comfortable with presenting and communicating with customers and stakeholders within all levels of the organization.
  • Good and adaptive team player with strong interpersonal skills.


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