Operational Excellence Manager
4 days ago
The Operational Excellence Lead will be a key member of CEVA Logistics' Operational Excellence team, reporting directly to the Operational Excellence Manager. This individual will focus on leading Operational Excellence projects that leverage in-depth data analysis and lean principles to close operational gaps and collaborate with the core team to drive continuous improvement efforts.
Key Responsibilities- Lead Operational Excellence projects that leverage in-depth data analysis and lean principles to close operational gaps and provide catalytic support to efficiency across multiple sites.
- Provide mentorship to logistics analysts by directing them in the project-scoping phase of continuous improvement project concepts, evaluating business case prospects, and supporting project development through to implementation.
- Coordinate with internal subject matter experts to drive project development, align on expectations, and overcome project risks.
- Contribute to the Operational Excellence community by sharing knowledge of best practices and new solutions, organizing technical trainings and focus group workshops, developing team collaterals, etc.
- Support the rollout of an Operational Excellence program across all logistics warehouse operations within CEVA Logistics, providing coaching and training to necessary stakeholders.
- Support the development of a lean knowledge management framework that organizes, strengthens, and diversifies the learning journey of the Operational Excellence community in lean tools and operational excellence.
- Work closely with Hub/Operation Managers to identify new customer needs and develop action plans to close gaps in service levels or expectations.
- Collaborate with the Innovation team to identify implementation opportunities for new solutions or technology that would catalyze operational excellence standards of all logistics sites.
- Degree in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization.
- At least 2 years' project management experience in the contract logistics/warehousing industry.
- Understanding of lean principles and continuous improvement tools.
- Proficient in Microsoft PowerPoint and Excel (including pivot tables).
- Knowledge in VBA/SQL/database management structure is not necessary but will be a plus.
- Comfortable with presenting and communicating with customers and stakeholders within all levels of the organization.
- Good and adaptive team player with strong interpersonal skills.
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