IT Service Delivery Management

2 weeks ago


Singapore beBeeServiceDelivery Full time $90,000 - $120,000
Job Title: Service Delivery Manager

We are seeking a highly motivated and experienced Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, ensuring that their needs are met and exceeded.

About the Role:
  • Develop and implement service delivery strategies to meet client needs and exceed expectations.
  • Lead cross-functional teams to deliver high-quality services to clients.
  • Maintain strong relationships with clients through regular communication and issue resolution.
  • Monitor and report on service level agreements (SLAs) and key performance indicators (KPIs).
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in service delivery management, preferably in IT or technology industry.
  • Proven track record of delivering high-quality services and meeting client expectations.
  • Excellent communication and interpersonal skills.
  • Ability to lead cross-functional teams and manage multiple priorities.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
Benefits:
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
How to Apply:

Please submit your resume and cover letter to apply for this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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