Strategic HR Transformation Director
4 days ago
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Role OverviewThe office of the Chief Human Resource Officer is responsible for driving the People and Culture Strategic priorities across the organization in support of the Next Prudential Strategy of an engaged, high performing workforce and an organization model that supports the replication of success across the organization at pace and scale.
Key Responsibilities- Work closely with Head of HR Operations, Tech and Insights to implement a best-in-class operating model for the HR function in accordance with design principles and to reach key milestones.
- Collaborate with senior leadership and cross-functional teams to refine the HR operating model framework and design.
- Develop and implement processes, policies, and procedures that enhance efficiency, effectiveness, and employee experience.
- Ensure alignment with organizational strategy and culture.
- Working closely with subject matter experts and other stakeholders to deliver HR transformation priorities and work towards the realization of the HR vision and programme objectives.
- Champion continuous improvement and change management efforts within HR, fostering a culture of innovation and agility.
- Support Change Management and people transition efforts in areas such as communications, stakeholder management, training etc. Communicate HR Op Model changes effectively to employees, addressing concerns and ensuring smooth transitions.
- Define key performance indicators (KPIs) for the HR operating model and regularly track and report on KPIs to measure success and identify areas for improvement.
- Project manage selected strategic initiatives under which are enablers of the HR Operating Model. (e.g Talent acquisition, budget and workforce planning, HR security model, Shared Services Setup, etc)
- Provide HR consultative guidance / advice to the management team on topics which include implementation of digital tools, people insights dashboard, HR platforms integration, HR service delivery and operational excellence related matters.
- Support the COEs and Head of HR Operations Tech and Insights in writing the associated business case, RFP in line with the strategic initiative requirements and track the value realization.
- Facilitate the alignment between the HR Centre of Excellence and the HR Operations, Tech, and Insights team so as to achieve the desired HR Operating Model outcomes.
- Engage with key stakeholders (HR business partners, executives, and employees) to gather requirements, provide updates, and ensure successful project outcomes.
- Manage the vendor performance and relations with the consulting partner and program scope during the project phase of transformation and ensure smooth transition into BAU operating model.
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