TikTok User Support Policy Coordinator
2 days ago
TikTok's Customer Support team is at the forefront of creating an industry-leading support experience for our users and creators. As a Policy Specialist, you will play a crucial role in developing and implementing policies, processes, and procedures that enhance the TikTok user and creator experience.
Your key responsibilities will include:
- Designing and launching policies, processes, and workflow improvement programs
- Developing and measuring SOPs that improve user and creator platform experience
- Partnering with cross-functional teams to drive transformational change and build industry-leading customer support capability
You will have the opportunity to work closely with senior leaders to identify and prioritize initiatives that drive business value and improve the user experience.
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Singapore TikTok Full time3 days ago Be among the first 25 applicants Responsibilities About Us TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and...
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Policy Specialist, Customer Support
2 days ago
Singapore TikTok Full timePolicy Specialist, Customer Support - Trust and Safety Responsibilities About the team TikTok's Customer Support team's vision is to deliver industry-leading support for our users and creators to inspire creativity and bring joy. We are looking for an experienced results-oriented individual to join the team that is at the forefront of this mission. In this...
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Policy Specialist, Customer Support
6 days ago
Singapore TikTok Full timePolicy Specialist, Customer Support - Trust and Safety Responsibilities About the team TikTok's Customer Support team's vision is to deliver industry-leading support for our users and creators to inspire creativity and bring joy. We are looking for an experienced results-oriented individual to join the team that is at the forefront of this mission....
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Customer Experience Policy Manager
2 days ago
Singapore TikTok Full timeAbout the TeamTikTok's Customer Support team is dedicated to delivering industry-leading support for our users and creators. Our vision is to inspire creativity and bring joy through innovative solutions.We are seeking a skilled Policy Specialist to join our team, focusing on developing and launching policies, processes, and workflow improvement programs...
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Safety and Compliance Policy Analyst
2 days ago
Singapore TikTok Full timeAs a Policy Specialist on TikTok's Customer Support team, you will be responsible for developing and implementing policies, processes, and procedures that ensure a positive user experience across our platform.Your primary responsibilities will include:Designing and implementing user-centric policies and workflow guidelinesDeveloping SOPs that improve user...
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Policy and Process Development Specialist
2 days ago
Singapore TikTok Full timeJob OverviewThis is an exciting opportunity to join TikTok's Customer Support team as a Policy Specialist. In this role, you will develop and implement policies, processes, and procedures that ensure a positive user experience across our platform.Your primary responsibilities will include:Designing and implementing user-centric policies and workflow...
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TikTok Shop
7 days ago
Singapore TikTok Full timeTikTok Shop - Partner Operations Manager Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and...
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TikTok Shop Program Management Specialist
6 days ago
Singapore TikTok Full timeTikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.We value user satisfaction and work on policies, rules and systems to ensure quality. As part of the GNE, the Regional Moderation team is in charge of reviewing sellers, listings and content on...
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Shop E-commerce Policy Manager
2 days ago
Singapore TikTok Full timeAbout the Team:E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators.As part of the GNE, the Regional Moderation team is in charge of reviewing sellers, listings and content on TikTok Shop for policy compliance.
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TikTok User Retention Expert
2 days ago
Singapore TikTok Full timeJob SummaryThe User Acquisition Data Specialist will play a critical role in driving user growth by developing and implementing data-driven strategies. This role involves working closely with product, strategy, marketing, and R&D departments to identify business opportunities and optimize user acquisition channels. The ideal candidate will have a strong...
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TikTok Shop
7 days ago
Singapore TikTok Full timeTikTok Shop - Moderation Operations Program Manager 2 weeks ago Be among the first 25 applicants Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin,...
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TikTok Monetization Specialist
6 days ago
Singapore TikTok Full timeTikTok is the leading destination for short-form mobile video, driving creativity and bringing joy to users worldwide.Job OverviewThis role involves ensuring that all monetized content on TikTok meets high standards of safety, ethics, and quality. As a key member of the Monetization Integrity team, you will deliver innovative solutions to enhance advertiser...
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TikTok Shop
4 days ago
Singapore TikTok Full timeTikTok Shop - Global Product & Process Program Manager Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us...
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Global Product Program Manager
6 days ago
Singapore TikTok Full timeTikTok OverviewTikTok is the leading destination for short-form mobile video.About Governance and ExperienceWe value user experience and work on policies, rules, products and systems to ensure quality.Job DescriptionBe the partner of Service delivery and Product development teams to assess, define and propose the right product solutions, develop business...
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TikTok Shop
2 days ago
Singapore TikTok Full timeTikTok Shop - Global Customer Experience Recover Strategy Program Manager 1 week ago Be among the first 25 applicants Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New...
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TikTok LIVE
2 weeks ago
Singapore TIKTOK PTE. LTD. Full timeRoles & ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join usCreation is the core of...
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Privacy Program Manager
3 days ago
Singapore TikTok Pte. Ltd. Full timeResponsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is the core of TikTok's purpose. Our...
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Tech lead- TikTok Search
2 weeks ago
Singapore TIKTOK PTE. LTD. Full timeRoles & ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....
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TikTok Search Engineer
2 days ago
Singapore TIKTOK PTE. LTD. Full timeJob SummaryWe are hiring a talented Search Engine Developer to join our team at TikTok PTE. LTD.This role involves designing and implementing a scalable search infrastructure to support product growth and feature development on TikTok Search.Your Key ResponsibilitiesDesign and develop a robust search infrastructure using modern technologies.Collaborate with...
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Privacy Advocacy Specialist
7 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...