Technical Support Specialist for Semiconductor Industry
1 day ago
PASONA SINGAPORE PTE. LTD. is seeking a highly skilled Technical Support Specialist to join our team.
OverviewThe Technical Support Specialist will be responsible for providing technical support to customers, troubleshooting and repairing systems at customer sites, installing new test systems and software upgrades, and working on projects such as creating manuals and SOPs.
Key Responsibilities- Provide technical support to customers either on-site or remotely
- Troubleshoot and repair systems at customer site
- Install new test systems and software upgrades
- Work on projects such as creating manuals and SOPs
To be successful in this role, you should have a Diploma or Degree in Electronics, Mechatronics, or a related field, proficiency in Japanese (written and spoken), intermediate skills in Microsoft Excel and Word, a team-oriented mindset with strong interpersonal and communication skills, willingness to travel frequently overseas on short notice, flexibility to work overtime or on public holidays if necessary, a proactive attitude toward acquiring technical knowledge relevant to the role, prior experience in a customer support role, and over 5 years of experience in the semiconductor industry.
Please note that we offer a competitive salary of up to $4,500 depending on experiences.
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